API Reference

Get all customer engagement setups

get
https://{project_url}/webservice/rest-api/{api_interface}/{version}/customer-engagement-setups

Get all available setups for customer engagement.

Customer engagement setups define the configuration for the CareCloud JavaScript tracking script, which captures browser-based events on websites and links them to customer profiles. Each setup specifies the tracking behaviour for a particular website or deployment context.

This endpoint does not require authentication. It is typically called by the tracking script during initialisation to load the applicable configuration.

Related: GET /customer-engagement-setups/{customer_engagement_setup_id}

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Query Params
integer
≥ 1
Defaults to 100

The number of records to return in API response.

⚠️ We recommended adjust the batch size based on processing time. Depending on the response time of the request. Default value of 100 records is used if count parameter is not set.

integer
≥ 0
Defaults to 0

The number of records from a collection to skip. Default value of 0 is used when parameter offset is not set.

string

Name of the sorting parameter. You can sort by any of the first level parameters from the resource response. Response is sorted by the specified field.

string
enum

Direction of sorting the response list.

Allowed:
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string
Defaults to cs, en-gb;q=0.8

The unique ID of the language code by ISO 639-1.

Responses

error.error_data.invalid_params[] array lists the parameters that caused the failure, each carrying a reason code. See the BadRequestErrorBody schema for the generic reason taxonomy. Operations with domain-specific business rules document additional reasons at the operation level.

429

Too many requests - more than the resource limit.

503

Temporary state when the service is temporarily unavailable, overloaded or there is a maintenance window.

Updated 3 months ago

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Updated 3 months ago