For AI agents: visit https://carecloud.readme.io/llms.txt for an index of all pages formatted in Markdown and endpoints in OpenAPI. Append .md to any documentation page URL to get its markdown version.
Send a message to a customer through one of the configured communication channels (email, SMS, or push notification).
⚠️ Action methods are available only in Enterprise API.
Before sending, the customer's communication consents for the target channel are checked; if consent is missing, the message is not sent. The message is rendered from its template, with personalisation applied if configured.
What happens when a message is sent
The rendered message is delivered to the customer through the configured channel.
A message record is persisted on the customer account; the retention period is project-specific.
Related operations
GET /messages - read the catalogue of messages and their delivery status.